On rare occasion, the top piece of your Pillsy Smart Cap may come loose. This could happen on rare the occasions when you drop it, apply a lot of force to closing the lid, or take off the top to change the battery.
Fortunately, this is generally an easy fix. Follow these steps:
- Remove the battery cover by holding it firmly and twisting it clockwise
- Remove the colored band
- Push down on the loose side-snap until it "clicks". You may want to use a spoon or a small screwdriver for this step.