How do I detach/disconnect a Pillsy Smart Cap?

Updated 1 week ago by Jeff LeBrun

There are a number of reasons you may need to detach or disconnect your Smart Cap. One common reason arises when you go to switch out an old cap with a replacement; if an old cap is attached to your drug you won't be able to connect to the drug with a new cap before detaching the old one. Another is if you've incorrectly attached a cap to the wrong drug and need to reattach to the correct one!

To detach a Pillsy Smart Cap from your device, simply follow the steps below:

  1. Log into the app and go to the 'Pills' tab
  2. Select the drug with the cap in question
  3. Scroll down to where it says 'Pillsy Device'
  4. Select the cap from below this field, it will say something like 'Blue PillsyCap'
  5. At the bottom of the next page, click 'Detach this device'

A detached cap is ready to pair to any new drug!


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