Snapping in Top Piece

Updated 1 year ago by Jeff LeBrun

If the top of your PillsyCap shows a gap between the colored band and the plastic this could be caused by one of the side snaps not being totally closed.

On rare occasion, the top piece of your PillsyCap may come slightly loose. This could happen on rare occasions when you drop it, apply a lot of force to closing the lid, or take off the top to change the battery.

Fortunately, this is generally an easy fix. Simply follow these steps:

  1. Remove the battery cover by holding it firmly and twisting it clockwise
  2. Remove the colored band
  3. Push down on the loose side-snap until it "clicks". You may want to use a spoon or a small screwdriver for this step.

Here is a video demonstrating how to fix this issue:

How did we do?